Providing a good claims service to your clients relies as much on efficient systems and administration as technical expertise.
I can help with the design, implementation and administration of systems, produce user guides and document change requests. With my understanding of the business as well as the way systems work I can take a lead when problems arise, providing effective communication between the claims team and IT.
My experience includes systems administration with Brokasure and ECF workflow for both brokers and insurers.
